1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, contact information (email, phone number, address), date of birth, driver’s license details, passport information (for international rentals), and payment details.

• Vehicle Rental Information: Rental history, reservation details, pickup/drop-off locations, and rental preferences.

• Billing & Payment Data: Credit/debit card details, transaction history, and billing addresses.

• Technical Information: IP address, device information, browser type, and website usage data when you interact with our website or app.

• Location Data: GPS tracking data if you rent a vehicle with an installed GPS device (used for security, fraud prevention, and assistance in emergencies).

• Communication Data: Customer support inquiries, feedback, and call recordings (if applicable).

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your car rental bookings.

• To verify identity and eligibility for rental services.

• To process payments and prevent fraudulent transactions.

• To improve our services, website, and customer experience.

• To comply with legal obligations and enforce our rental agreements.

• To communicate with you regarding reservations, promotions, and customer service inquiries.

• To track and recover vehicles in case of theft or unauthorized use.

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Payment processors, customer support providers, and IT service providers that help us operate our business.

• Law Enforcement & Legal Compliance: If required by law or to protect our rights, customers, and assets.

• Insurance Providers: In case of accidents or claims processing.

• Business Partners: Affiliated companies for joint services or promotions (with your consent).

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal data.

• Request deletion of your data, subject to legal retention requirements.

• Opt-out of marketing communications at any time.

• Restrict or object to certain types of data processing.

To exercise your rights, contact us at info@driveautomanila.com.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website to improve user experience and analyze website traffic. You can manage your cookie preferences in your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Drive Auto Leasing

UB, 111 PASEO DE ROXAS BLDG, LEGAZPI VILLAGE, SAN LORENZO 1223, CITY OF  MAKATI NCR, FOURTH DISTRICT, PHILIPPINES

info@driveautomanila.com
+639526545248